Privacy Policy

1. Introduction

Welcome to the roda77 Privacy Policy. This document explains how roda77 ("we," "us," "our") collects, uses, discloses, and safeguards your personal information when you visit our website at https://roda77.cam or use any of our services (collectively, the "Platform").

By accessing or using the roda77 Platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein. If you do not agree with this Privacy Policy, please do not use the Platform.

This Privacy Policy should be read in conjunction with our Terms & Conditions and Responsible Gaming policy.

2. Information We Collect

roda77 collects several types of information from and about users of our Platform. The information we collect depends on how you interact with our services.

2.1 Personal Information You Provide

When you register for an account on roda77, we collect the following personal information:

• Identity Information: Full legal name, date of birth, gender, nationality, and Indonesian Identity Card (KTP) number or passport number.
• Contact Information: Email address, phone number, and residential address.
• Account Credentials: Username and encrypted password.
• Financial Information: Bank account details (bank name, account number, account holder name) and e-wallet information (OVO, DANA, GoPay, ShopeePay, LinkAja account numbers) for deposits and withdrawals.
• Verification Documents: Copies of government-issued ID (KTP, passport), proof of address (utility bills, bank statements), and selfie photographs for Know Your Customer (KYC) verification purposes.

2.2 Information Collected Automatically

When you access the roda77 Platform, we automatically collect certain technical information, including:

• Device Information: IP address, browser type and version, operating system, device type (mobile, tablet, desktop), and unique device identifiers.
• Usage Information: Pages visited, time and date of visits, time spent on pages, clickstream data, referring and exit pages, and search queries entered on the Platform.
• Location Information: Approximate geographic location based on your IP address to ensure compliance with local regulations.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, remember your preferences, and analyze Platform usage. See Section 7 for more details on cookies.

2.3 Transaction and Gaming Information

We collect information related to your use of the Platform, including:

• Deposit and withdrawal transactions, including amounts, dates, and payment methods used.
• Betting history, including wagers placed, games played, outcomes, and winnings.
• Bonus claims, wagering progress, and promotional activity.
• Customer support communications, including emails, live chat transcripts, and support tickets.

2.4 Information from Third Parties

We may receive information about you from third-party service providers, including:

• Payment processors (banks, e-wallet providers) to verify and process transactions.
• Identity verification services to confirm your age, identity, and address during KYC procedures.
• Fraud prevention and security services to detect and prevent suspicious activity.
• Game providers (Pragmatic Play, Evolution Gaming, Microgaming, NetErt, Ezugi) for game session data and fairness verification.

3. How We Use Your Information

roda77 uses the information we collect for the following purposes:

3.1 Account Management and Service Delivery

• Create, manage, and maintain your roda77 account.
• Process deposits, withdrawals, and other financial transactions.
• Verify your identity, age, and eligibility to use our services (KYC compliance).
• Enable you to place wagers, play games, and participate in promotions.
• Track your betting history, account balance, and bonus status.
• Provide customer support and respond to your inquiries.

3.2 Legal and Regulatory Compliance

• Comply with applicable Indonesian laws and regulations governing online gambling.
• Prevent fraud, money laundering, underage gambling, and other illegal activities.
• Enforce our Terms & Conditions and protect the rights, property, and safety of roda77, our users, and the public.
• Respond to legal requests from law enforcement or regulatory authorities.

3.3 Platform Improvement and Analytics

• Analyze user behavior and Platform performance to improve our services.
• Conduct research and develop new features, products, and services.
• Optimize the user experience by personalizing content and recommendations.
• Monitor and troubleshoot technical issues, bugs, and security vulnerabilities.

3.4 Marketing and Communications

• Send you promotional offers, bonuses, newsletters, and updates about roda77 services (with your consent).
• Inform you about changes to our Terms & Conditions, Privacy Policy, or other important notices.
• Conduct surveys and request feedback to improve our services.

You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting customer support at [email protected].

4. How We Share Your Information

roda77 does not sell your personal information to third parties. However, we may share your information with the following categories of recipients for the purposes described in this Privacy Policy:

4.1 Service Providers and Business Partners

We share your information with trusted third-party service providers who assist us in operating the Platform, including:

• Payment Processors: Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) to process deposits and withdrawals.
• Identity Verification Services: Third-party KYC providers to verify your age, identity, and address.
• Game Providers: Licensed game studios (Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Ezugi, Spribe, Pocket Games Soft) to deliver casino, sports betting, and lottery content.
• Fraud Prevention and Security Services: Anti-fraud systems and security monitoring tools to detect and prevent suspicious activity.
• Cloud Hosting and IT Infrastructure: Secure server hosting providers to store and protect your data.
• Customer Support Tools: Live chat and ticketing platforms to provide customer service.

All third-party service providers are contractually obligated to keep your information confidential and use it only for the purposes for which it was disclosed.

4.2 Legal and Regulatory Authorities

We may disclose your information to law enforcement, regulatory bodies, courts, or other government authorities if required by law or if we believe in good faith that such disclosure is necessary to:

• Comply with legal obligations, court orders, or subpoenas.
• Investigate, prevent, or take action regarding suspected illegal activities, fraud, or violations of our Terms & Conditions.
• Protect the rights, property, and safety of roda77, our users, or the public.
• Respond to claims that content on the Platform violates the rights of third parties.

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring or successor entity. We will notify you of any such change in ownership or control of your personal information.

4.4 With Your Consent

We may share your information with other third parties when you have given us explicit consent to do so.

5. Data Security

roda77 takes the security of your personal information seriously and implements industry-standard technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

5.1 Encryption and Secure Transmission

All data transmitted between your device and the roda77 Platform is encrypted using 256-bit Secure Socket Layer (SSL) technology. This ensures that your personal and financial information cannot be intercepted by unauthorized third parties during transmission.

5.2 Secure Storage

Your personal information is stored on secure servers protected by firewalls, intrusion detection systems, and access controls. Only authorized personnel with a legitimate need to access your information for the purposes described in this Privacy Policy are granted access.

5.3 Account Security

You are responsible for maintaining the confidentiality of your roda77 account credentials (username and password). We strongly recommend that you:

• Use a strong, unique password that you do not use for other websites.
• Enable two-factor authentication (if available) for added security.
• Never share your password with anyone.
• Log out of your account after each session, especially on shared or public devices.
• Notify us immediately at [email protected] if you suspect unauthorized access to your account.

5.4 Limitations

While we implement robust security measures, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, and you acknowledge that you use the Platform at your own risk.

6. Data Retention

roda77 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.

6.1 Active Accounts

We retain your personal information for the duration of your account's active status and for a reasonable period thereafter to allow you to reactivate your account if desired.

6.2 Closed Accounts

If you close your roda77 account, we will retain your information for a minimum of five (5) years from the date of closure to comply with anti-money laundering (AML) regulations, tax reporting requirements, and to address any disputes or legal claims that may arise.

6.3 Legal Obligations

In some cases, we may be required by law to retain your information for longer periods, such as for tax audits, regulatory investigations, or ongoing litigation.

6.4 Deletion Requests

You may request deletion of your personal information by contacting [email protected]. However, we may retain certain information if required by law or if necessary to enforce our Terms & Conditions, prevent fraud, or resolve disputes.

7. Cookies and Tracking Technologies

roda77 uses cookies, web beacons, and similar technologies to enhance your experience on the Platform, remember your preferences, and analyze usage patterns.

7.1 What Are Cookies?

Cookies are small text files stored on your device by your web browser when you visit a website. Cookies allow the website to remember your actions and preferences (such as login status, language, and display settings) over a period of time.

7.2 Types of Cookies We Use

Cookie Type	Purpose
Essential Cookies	Required for the Platform to function properly. Enable you to log in, navigate pages, and use core features.
Performance Cookies	Collect anonymous information about how visitors use the Platform. Help us improve site performance and user experience.
Functional Cookies	Remember your preferences (e.g., language, region) to provide a more personalized experience.
Marketing Cookies	Track your activity across websites to deliver relevant advertisements and measure campaign effectiveness.

7.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that disabling cookies may affect the functionality of the Platform and prevent you from accessing certain features.

8. Your Privacy Rights

As a user of roda77, you have certain rights regarding your personal information:

8.1 Right to Access

You have the right to request a copy of the personal information we hold about you. You can access most of your account information by logging into your roda77 account and visiting the account settings page.

8.2 Right to Correction

You have the right to request that we correct any inaccurate or incomplete personal information. You can update most of your information directly through your account settings.

8.3 Right to Deletion

You have the right to request deletion of your personal information, subject to certain exceptions (e.g., legal obligations, fraud prevention, dispute resolution).

8.4 Right to Withdraw Consent

If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

8.5 Right to Object

You have the right to object to the processing of your personal information for direct marketing purposes. You can opt out of marketing communications by following the unsubscribe instructions in our emails.

8.6 Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and may ask you to verify your identity before processing your request.

9. Children's Privacy

roda77 is an adult-only platform. We do not knowingly collect personal information from individuals under the age of 21. If you are under 21 years of age, you are not permitted to use the Platform or provide any personal information to us.

If we become aware that we have collected personal information from a person under 21 without proper verification, we will take immediate steps to delete that information and close the account. If you believe that we may have information from or about a person under 21, please contact us immediately at [email protected].

10. International Data Transfers

roda77 operates primarily within Indonesia and stores data on servers located in secure data centers. However, some of our third-party service providers (such as payment processors and game studios) may be located outside of Indonesia.

When we transfer your personal information to third parties located in other countries, we ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

11. Changes to This Privacy Policy

roda77 reserves the right to modify, update, or replace this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date at the top of the document.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Platform after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

If we make material changes that significantly affect your rights, we will notify you by email or by displaying a prominent notice on the Platform before the changes take effect.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

13. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Indonesia. Any disputes arising from or related to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Indonesia.